Privacy Policy

Overview

Call Me Sober (“we,” “our,” or “us”) is operated by Southworth Group, LLC. This Privacy Policy explains how we collect, use, and protect your information when you use our peer support calling application.

Information We Collect

Account Information: Email address and phone number for authentication and call delivery.

Call Data: Call duration, timestamps, and connection status. We do not record or store audio from calls.

Usage Data: Basic app interaction data to improve our service.

How We Use Your Information

• To connect you with peer supporters via phone calls
• To authenticate your account and prevent abuse
• To improve our service and user experience
• To comply with legal obligations

Privacy Protection

Anonymous Matching: Your phone number is never shared with other users. Calls are connected through our secure system.

No Call Recording: We do not record, transcribe, or store any audio from your conversations.

Data Encryption: Phone numbers and sensitive data are encrypted at rest and in transit.

Data Retention

We retain your account information while your account is active. Call metadata is retained for service improvement and safety purposes. You may delete your account at any time through the app settings, which will remove or anonymize your personal data.

Your Rights

• Access your personal data
• Request correction of inaccurate data
• Delete your account and associated data
• Opt out of non-essential communications

Third-Party Services

We use Twilio for secure call routing. Twilio processes call connections but does not have access to call content. For more information, see Twilio's privacy policy at twilio.com/legal/privacy.

Children's Privacy

This service is not intended for users under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or via email.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Southworth Group, LLC
Email: privacy@callmesober.com